• Upto 80% off + Free Shipping on all orders!
  • Upto 80% off + Free Shipping on all orders!

FAQ's

Do you ship Worldwide?

  • We are proud to offer international shipping services that currently operate in over 200+ Countries and islands worldwide.
  • Nothing means more to us than bringing our customers great value and service.
  • We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages?

  • All orders take 1-2 days to process.
  • Packages shipped from our Warehouses like United States, Australia, Canada & China.
  • Packages from our warehouse in other countries will be shipped by DHL, UPS, FedEx, USPS & ePacket or EMS depending on the weight and size of the product.

Is the Shipping Free?

  • Yes, We Proudly offer Free Shipping Worldwide.

How long does Shipping take?

  • Most of our sellers ship the items within a single day.
  • But the items which are high in demand that takes around 1-3 days.
  • But Yes as we said most of our sellers ship the items within a single day.

How long does Delivery take?

Delivery time varies by location. These are our estimates:

Location *Estimated Delivery Time
United States 5-10 days
Australia, New Zealand 5-10 days
Canada, Europe 5-10 days
Rest of the World 7-21 days

HOW DO I KNOW IF MY PACKAGE HAS SHIPPED?

  • Once you place an order, you will receive a confirmation email for your order and you will receive another email with the shipping information as soon as your order is dispatched.

What about Customs?

  • You don't have the need to pay for customs.

Do Ultimate Trendy provides tracking information?

  • Yes, you will receive an email once your order ships that contain your tracking information.

What if my tracking says “no information available at the moment”?

  • For some shipping companies, it takes 1-2 business days for the tracking information to update on the system.

Why I m getting different packages when I ordered different items?

  • Due to different Sellers, the items come from different places but you don't have the need to worry about that because we do provide different tracking numbers for different items.
  • We process all orders in USD.
  • While the amount of the cart will be displayed in your currency.

Will I receive a confirmation number when I place my order?

  • Yes, all customers will receive an order number after placing their orders.

How can I pay?

  • We accept PayPal & all Major Credit Cards: Visa, Mastercard, Discover, Amex.

Is the Checkout on this Site is Safe & Secure?

  • We use encrypted SSL security & PayPal to ensure your payments.
  • You can be absolutely sure that all purchases here are safe and secure.

If I enter my email address will you sell my information?

  • We do not sell any customer's information.
  • Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

HOW DO I CHANGE MY ADDRESS?

  • If the address provided is incorrect contact us within 2 hours so that we can change the address.
  • Else we can't do any modification because our orders will be send after 2 hours to our Vendors automatically.

My Questions are not available here?

  • If you have any other queries, please contact us at support@ultimatetrendy.com and we will do our best to help you out.